Delivery Policy

Last updated: 6 August 2026

Traders Zone is software delivered over the internet. There is nothing physical to ship, so this page explains how and when you actually receive what you pay for.

What you receive

A subscription to Traders Zone gives you access to the Traders Zone web application, opened from any modern browser by signing in with your account. There is nothing to install and nothing is posted to you. The service is the access itself — your trade-history analysis, charting, backtesting and the AI assistant, at the allowance of the plan you chose.

When you receive it

Immediately. Access is activated as soon as your payment is confirmed by our payment provider — normally within a few seconds. Sign in with the same account you paid from and the new plan is already applied.

If a payment succeeds but your plan has not changed within 30 minutes, it is a fault at our end rather than something you need to pay again for. Email support@traders-zone.in with the payment reference and we will activate it by hand. Do not pay a second time — you would simply be charged twice.

Delivery charges

None. The price on the pricing page is the whole price. There are no delivery, handling, shipping or setup fees, because there is nothing to deliver in the physical sense.

Where we deliver

Traders Zone is offered in India only. Prices are in Indian Rupees and the service is intended for users in India. Because delivery is electronic, there are no delivery areas, no pin-code restrictions and no delays in transit.

Confirmation

You receive an email confirmation from us, and a separate receipt from our payment provider, each time a payment succeeds. Keep the payment reference — it is what lets support find your transaction quickly if anything goes wrong.

If something does not arrive

Contact support@traders-zone.in, Monday to Friday, 10:00–18:00 IST. Refunds and cancellations are covered separately by our refund policy.